Wedding Flower
Preservation
PRIVACY POLICY
Pastel & Petals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or place an order.
Information We Collect
When you interact with our website, we may collect certain information, including:​
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Name
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Email address
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Phone number
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Shipping and billing address
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Order details and customization requests
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Payment information (processed securely through third- party payment providers)
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We may also collect limited technical information such as:
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IP address
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Browser type
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Pages visited on our website
This information helps us improve the website experience.
How We Use Your Information
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The information collected may be used to:
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Process and fulfill your order
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Communicate with you about your order
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Provide customer support
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Improve our services and website functionality
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Send updated related to your order or inquires​
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We do not sell or rent your personal information to third parties.
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Payment Processing
​Payments are processed through secure third -party payment such as Wix Payments, Paypal, Apple Pay, and other secure payment platforms.
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Pastel & Petals does not collect or store your full credit card or payment details. All payment information is handled directly by the payment providers in accordance with their security and privacy policies.
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​​​​We do not sell or rent your personal information to third parties.
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Sharing Information
Your personal information may only be shared when necessary to provide services, such as:​
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Payment processors
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Shipping providers
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Website hosting services
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These partners only receive the information required to perform their services.
​​​​We do not sell or rent your personal information to third parties.
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Date Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
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However, no method of online transmission or storage is completely secure.
Your Rights
You may request to:
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Access the personal date we hold about you
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Correct or update your information
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Request deletion of your date
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To make a request, please contact us.
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Cookies
Our website may use cookies to improve browsing experience and analyze website traffic.
You may disable cookies through your browser settings.
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Contact
If you have any questions about this Privacy Policy, please contact:
Pastel & Petals